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 General Policies               

  
     
  

Here at Lil Sluggers Dallas, our classes are scheduled on a first come, first serve basis. Please note, that classes are not scheduled on a rollover basis. In other words, you are not automatically signed up for the next session. To ensure your ideal time, please call the phone numbers located in the contacts or locations pages.  

Current students will have advanced notice (announced by the instructors) of open enrollment, followed immediately by open registration. Remember that this will be announced by your instructors so should you not be there in class, please check with the office as to when you will be able to sign up for next session. Session dates will always be posted online at www.lilsluggersdallas.com for public registrations.

Please note that Lil Sluggers reserves the right to delay or cancel classes where enrollment is fewer than 3 children. Should a cancellation occur, we will make every effort to enroll your child in another class. Since classes that are less than three students will be subject to schedule changes, please have a second class choice time in mind.

Registration Fee
A $25.00 annual registration fee is due upon your initial signup with Lil Sluggers Dallas. This charge will be required annually upon your anniversary date. Each child in your family will be charged $25.00. The registration fee carrys over to the SoccerTots program as well.

  • There is no sibling discount for the registration fee.
  • This fee is subject to change at the discretion of the organization and will supersede any price that may be posted online or in outdated informational brochures made available throughout the Dallas/FortWorth Metroplex.
  • Upon registration payment, the No Obligation Trial class is automatically forfeited and can not be applied to any class or any session.

Refunds

•Full class refund from the open registration period until after the 1st class only. (minus $15 administration fee noted below)

- Refunds must be received by Lil Sluggers from customer within the the dates of the session they signed up for.  Requests received after the session has finished will only be given a class credit.  Refunds must also be requested by the customer within 1 week of the first class they attended or only a credit will be given.

•A $15.00 administration fee will be charged for all refund requests. (Except when the child does not engage)
•No admin fees are charged if a class credit is accepted.
•The Registration fee will be forfeited, if the reason for cancellation is customer oriented.


      • Once we have reserved a spot for you in a class, that spot is considered sold, and is no longer marketable. We understand that life events do happen which will cause you to miss classes so please refer to the Session or Class Cancellations policy for further information.

      No Obligation Trial
      Only one trial class is permitted per child, per family. If a sign-up results in a registration then payment for that class is due including the remainder of the session fees.

      • Trials are granted at the request of the customer, they must contact Lil Sluggers director to setup all trials! 
      • It is not the responsibility of Lil Sluggers nor is it required by Lil Sluggers Dallas to offer a Trial class to any customer at the time of registration. You must request the trial class via e-mail or telephone. Do not just show up to the class as it may be full.
      • Trial class will be allowed in the last 3 weeks of the current session.
      • Free Trial classes do not obligate the customer in any way to pay for the class or the session that is currently active unless it results in a registration.

      Pro- Rating

      • We do week-to-week ongoing registration at a prorated fee. Each week class fees are updated on the registration page for each center by Lil Sluggers.

      Session Cancellation by Customers
      If your request to cancel an entire session is received at least one week prior to the first class of the session, your class fees will be returned.

      The Registration Fee is Forfeited and the $15.administration fee is charged.

      • Cancellations made less than one week prior to the first class of the session or during the session, will only be credited (Lil Slugger Bucks) if we are able to fill your space and only for the # of classes that the space gets filled.
      • If we are unable to form a class during the time you have registered for, you can receive a full refund.
      • If we are unable to fill your space prior to the session start or during the session no Lil Sluggers credit will be issued.

      Makeup Classes
      We understand at Lil Sluggers that there will times that you will be unable to attend a class. It is not necessary to call the office in advance to let the instructors know you cannot make a class.

      You MUST call to schedule a make up class for any missed classes by calling the main office and arranging to participate in an alternate class pending availability. Understand that this is at the discretion of Lil Sluggers, as Lil Sluggers will provide class time and location alternatives that have space available.

      • Lil Sluggers does NOT INSURE make-up class space and or availability. It is on a first come first serve basis.
      • Make ups have no cash value and cannot be applied towards another session or given to another member or non-member.
      • Classes not made up upon completion of the session are forfeited and will not carry over into any subsequent sessions.
      • Exception to the rule. Two missed classes may be carried over to the following session, but only if the participant re-registers for the following session.

      Payment
      Sessions must be paid for in advance in full. All registrations made online can only be processed with a credit or debit card. Cash, Personal Checks, and Money Orders are also accepted, but you must contact Lil Sluggers for this option. A $30.00 fee will be assessed for all returned checks. Checks must be received prior to class start.

      We are also offering multiple payment options, upon request of the customer. Once the request has been received by the customer Lil Sluggers will arrange amounts needed per payment, and dates those payments are due! Please contact the Lil Sluggers Director to arrange this!

      Instructor Requests
      We understand that once your child finds an instructor with whom he or she is comfortable, you may want to continue with that instructor. We will try our best to accommodate you with your request, however, we CANNOT guarantee that you will be assigned the instructor that you request. Because all of our teachers are excellent coaches with great personalities and can offer all necessary skills we may feel that it will benefit your child to take classes from a variety of instructors.

      Instructor Absences
      We schedule our instructors to avoid any unnecessary staff absences; however, at times an instructor may be unavoidably absent. Should your instructor be absent, we will provide an equally competent substitute. In the extreme case, when no substitute can be provided, we will arrange a make up class or issue a voucher worth the full value of the class.

      Parents Role
      As our classes and curriculum are based on age, there will be differences in the progress of your child versus the other children. Please do not compare. Just as children learn to walk and talk at different rates, they will progress in Lil Sluggers at their own pace. Praise even the smallest accomplishments. Let your child know that you are proud of them. Positive reinforcement is always one of the greatest tools in any learning experience. At Lil Sluggers we utilize a pull philosophy, rather than a push philosophy. We feel it best to include them in activities they enjoy partaking in, rather than pushing them into an uncomfortable situation.

      Babies
      They are welcome to observe the class but for safety reasons, we may no longer allow these younger children to walk and crawl around the field and play with equipment on the same field as the class. If you wish, you may ask the instructor for some equipment for the child to play with in another area where classes are not being conducted.  

      Older siblings
      They are welcome to watch but may only participate as a "helper" to the instructor and not as participants. We can only have 1 helper per class. Again, this is to prevent injury to the children. Older children will be asked to leave the field should they be a distraction to the class.

      Regarding the crying child...
      There are many reasons why children cry; separation from parents, feeling out of control, afraid of the new situation, hunger, or exhaustion. Each and every reason will go away with time and positive reinforcement, except for hunger and exhaustion. Therefore, please pick times that do not directly conflict with your child's nap time and please feed the hungry tummy prior to class. Each instructor can share many stories with you about reluctant, fearful or shy students that end up happy. Please remember, crying, fussing, non-participation is much more difficult for the parent than the child or the instructor. If you should see your child is truly upset or crying non-stop, please feel free to come and join them on the field as long as you feel it to be necessary.

      General Rules

      (1) Please check in with the instructor each week. Please provide your child's first and last name and the class they are participating in. Please do not assume we know who you are as we have many new students being added each week.

      (2) ATTIRE:  We require sneakers or tennis shoes and athletic clothing they can freely move and sweat in. No sandals, No dress shoes.

      (3) Parent participation classes- Please only one parent per child on the playing field. This will allow for more focus and attention to the activities.

      (4) Absolutely no food or drinks or gum during class.

      (5) Potty:  Have child use the bathroom before classes.

      (6) Please refrain from using your cell phones in the parent participation classes.

      (6) Liability Waiver Form- All parents of participants are required to sign this document on behalf of their child prior to stepping on to the field. There are no exceptions to this rule. Should you not sign this document, your child will not be allowed to participate and no credits or refunds will be issued.

      (7) Safety- We strive to provide the utmost in security and safety for all your children. Should you have a concern of any kind, please bring it up immediately to the Coach or if necessary to the Director.

      Thank you for your interest in Lil Sluggers.

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